Returns & Exchanges

At Rothy’s, we want you to love your sustainable style, which is why we offer free returns and exchanges on unwashed and unworn items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and shipping zip code to locate your purchase.

• 2.
  Select Your Items

  Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print or Show Your Label

  Download your prepaid shipping label to print at home, or use the provided QR code for a printerless drop-off at a designated location.

• 4.
  Ship It Back

  Pack your items securely and drop them off at any authorized carrier location; your refund or exchange will be processed once the package is scanned.